The fine print
Contact
One inbox, read by the editors. Tell us about a price that moved, a code that failed or a claim you doubt, and we will look into it.
Our address
Email is the only channel we answer: info@dealsmeridian.com. There is no phone line, chat or contact form. The inbox is read by the Deals Meridian Editorial Team on Italian working days, and we normally reply within five of them.
Help us sort your message
Open your subject with one of these labels and your email reaches the right editor sooner.
| Subject starts with | Use it for |
|---|---|
| Price | A price, a discount badge or a stock note on our pages that no longer matches the store |
| Code | A coupon or promo code we list that expired or was refused at checkout |
| Fix | A wrong specification, a broken link or any other error in a guide |
| Privacy | A request about your personal data, such as access or deletion |
| Business | Proposals from stores, brands and networks |
For a price or a code, the page address, the store, the country you were shopping from and a screenshot of what you saw make a fix much quicker.
What only the store can do
We don't sell anything, so we can't see your order. Deliveries, refunds, returns, warranty claims, payment problems and a code refused at checkout are all handled by the store you bought from, because your purchase contract is with that store. Its customer service page, or the order confirmation email, is the fastest way to reach it. If you tell us a store handled a problem badly, we will read it and may take it into account in future guides, but we can't intervene in your case.
We also can't recommend a product for your particular situation by email. The guides explain how to choose; the choice stays yours.
If a store treated you unfairly
- In the United States, deceptive pricing, or a business that won't honor its own terms, can be reported through the FTC's ReportFraud portal or to the consumer protection office of your state attorney general.
- In the European Union, ECC-Net, the network of EU consumer centers, gives free help when the store is based in another EU country, Iceland or Norway.
- For a payment you didn't authorize, contact your card issuer or bank straight away.
For brands and stores
We don't sell reviews, verdicts or placement in guides. We are happy to hear about programs on Awin, Admitad or other networks, product documentation and corrections to specifications. Content paid for by a brand is published only as an advertisement, labeled as described in the affiliate disclosure.
What happens to your email
We use your message only to answer it and, if it points out an error, to fix the page. The privacy policy explains how long we keep it and how to ask us to delete it.
Postal and company details
- Publisher
- CTAWeb Srls
- Address
- Via Castelluccio 3, 81030 Falciano del Massico (CE), Italy
- VAT
- IT04201890615
- Company register
- REA CE-307422
- Share capital
- EUR 2,500.00, fully paid up
- Write to
- info@dealsmeridian.com